Common Social Media Ad Questions

Here you will find answers to some common questions regarding social media ads or running ads. 


Can Retailers Edit the Content of Campaigns?

No, Retailers cannot currently edit the content within an Ad or Post campaign which a Brand has pre-built for you. This allows ads and post campaigns to be as simple as possible to run for Retailers. 

We should mention that Retailers do have the power to shorten the time the campaign runs within the timeframe that the Brand has specified. 


What Dates Can I Use When Running an Ad Campaign?

When a Brand builds an Ad Campaign, they determine and set the begin and end period for which this campaign is available to be run. You are free to select any dates between those dates that you'd like to run for your store. For ads, you must select a minimum of 7 days.


Why Do You Need Access to My Facebook Page?

So why does Lynkem need advertiser access to my Facebook business page? This access is required for our platform to be able to publish the Ads and Posts to your account automatically. Lynkem will never alter or collect any information from your pages beyond reporting statistics for the ads or posts you elect to run.